ISO 9001:2015 Quality Management
ISO 9001:2015 Quality Management
Category
ISO
Date Released
15 January, 2024
ISO 9001:2015 Quality Management System
ISO 9001:2015 specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer requirements.
Key Principles:
This international standard is based on quality management principles including:
- Customer Focus: Meeting and exceeding customer expectations
- Leadership: Establishing unity of purpose and direction
- Engagement of People: Competent and empowered workforce
- Process Approach: Managing activities as interrelated processes
- Improvement: Ongoing focus on enhancement
- Evidence-based Decision Making: Analyzing data for decisions
- Relationship Management: Managing relationships for sustained success
- Improved customer satisfaction
- Enhanced operational efficiency
- Better risk management
- Increased market credibility
- Continuous improvement culture
A Vision That Creates Sustainable Impact
